WESTERNSPRINGSORTHODONTIST ACCESSIBILITY STATEMENT

WESTERNSPRINGSORTHODONTIST is committed to facilitating the accessibility and usability of its website, westernspringsorthodontist.com, for everyone. WESTERNSPRINGSORTHODONTIST aims to comply with all applicable standards, including the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 up to Level AA (WCAG 2.0 AA). WESTERNSPRINGSORTHODONTIST is proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone.

If you experience any difficulty in accessing any part of this website, please feel free to call us at (708) 505-2525 or email us at info@springfamilyortho.com and we will work with you to provide the information or service you seek through an alternate communication method that is accessible for you consistent with applicable law (for example, through telephone support).

What to Expect when Expecting…. Orthodontics!

When you make an appointment to visit Spring Orthodontics, we understand that you are taking time out of your busy schedule to learn more about your options. Therefore, we want to make this first visit as pleasant and informative as possible. Here’s what to expect when you step through our doors!

1). WARM WELCOME
First, you will be greeted by our friendly staff and given a tour of our office. Our guests can enjoy hot chocolate or coffee and relax in our waiting room, which overlooks downtown Western Springs.

2.) RECORDS
Our treatment coordinator will take photos and radiographs. Please notify us if you recently had these images taken elsewhere. These records allow us to gain more information about your face, teeth, and jaws so Dr. Mathrani can create a customized plan for you. If you are interested in Invisalign or need an appliance prior to braces, we will also take a 3D scan of your teeth. The best part is, no gooey impressions are needed!

3.) ORTHODONTIC EXAM
Next, you’ll meet with Dr. Mathrani in our consultation room where she will introduce herself, get to know you and/or your child, review pertinent medical and dental history, perform a clinical exam and finally discuss your exam findings and treatment options. Depending on the stage of tooth development, kids may be ready to start treatment or be advised to return periodically for checkups until the correct stage of development is reached.

4.) GET YOUR QUESTIONS ANSWERED
We realize that creating a beautiful smile and proper bite is a unique investment, and we want to make sure you are fully informed and know what to expect. Dr. Mathrani will answer any clinical questions, such as the length and sequence of treatment, while our treatment coordinator will discuss the finances with you and take into account your orthodontic insurance benefits. We don’t want finances to prevent you from getting the smile you deserve, so we offer flexible payment plans.

We look forward to meeting you and helping you learn more about orthodontics. Most importantly, come in for a complimentary consultation so you can see if Spring Orthodontics is right for you!

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"Wonderful experience at Spring Orthodontics, and so impressed with Dr. Mathrani and Debbie, the treatment coordinator. From the personalized welcome message, to the full tour of their great space and technology, to their friendly and approachable demeanor, my child was completely at ease. As a mom, I appreciated that Dr. Mathrani provided a thoughtful and customized assessment — not a recommendation that was about profits. If you are looking for an orthodontic consultation, don’t hesitate, go to Spring!"

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- Laura S.
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"We have had exceptional experience with Spring Orthodontics. You will find a welcoming staff that is calm, caring and professional. Their office is very clean and modern. In addition to a fantastic location, scheduling is a breeze!"

- Elizabeth E.
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"I just started wearing Invisalign, and I could not ask for a better orthodontist than Dr. Mathrani. I had a ton of questions and concerns about the whole process, and she patiently answered all of my questions and gave me a lot of information to help me. Dr. Mathrani is very professional, and also has such a warm and inviting personality that makes the whole experience much more enjoyable."

- Sean K.
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"I have nothing but great things to say about this office. As someone, in my 30s, who was very nervous going into invisalign treatment, I can honestly say I wish I found Dr. Mathrani sooner. From consult, my initial scan (Yay! no gross molds), IPR , to receiving my trays , I can't be any more pleased with my experience."

- Melanie B.
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"Our experience at Spring Orthodontics has been amazing! My 6 year old daughter had a severe overbite due to thumb sucking and I was referred to Dr Ro by our dentist. Dr Ro placed a device in my daughters mouth that had her overbite significantly reduced and broke the thumb sucking habit within 8 weeks! I am truly amazed by the results! Dr Ro was so great with my daughter and every visit has been a great experience- my daughter actually looks forward to going to the orthodontist! This place is a gem in Western..."

- Renee R.
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"Our family could not be happier with Dr. Ro and her practice! From the moment we walked in for our first consult, we knew we made the right choice! Dr. Ro is the best - very knowledgeable, super kind and so great with our girls! They truly love going in to see her for their visits! We highly recommend Dr. Ro (and Debbie too!) "

- Amanda G.
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